by dkm | Dec 27, 2017 | Blog |
“When hiring key employees, there are only two qualities to look for: judgment and taste. Almost everything else can be bought by the yard.” ...
by dkm | Dec 14, 2017 | Blog |
A Service Level Agreement (SLA) is a contract between an organization — defined as the service provider and its customers — both external or internal. It details the services that will be offered and defines major aspects and performance standards that the...